Hawaii launches single sign-on portal with 96 state services
Hawaii’s technology bureau on Friday launched myHawaii, a single sign-on portal that citizens can use to access 96 state agency apps, and county services.
The portal eliminates the need for multiple usernames and passwords to access digital services offerings across state and county services using one account. It was developed by the Department of Accounting and General Services’ Office of Enterprise Technology Services and Tyler Hawaii, a division of Tyler Technologies, according to a news release.
“MyHawaii represents our commitment to building a citizen-first digital experience,” Hawaii Chief Information Officer Christine Sakuda said in the release. “It’s more than a login — it’s the first step toward a personalized and secure government experience for every Hawaiʻi resident.”
The technology office said the portal enhances government efficiency by centralizing identity management across state and county agencies, which can reduce work duplication, streamline support and improve scalability.
MyHawaii is just the first phase of the state’s latest digital transformation efforts, according to the release. The technology office also plans to create a personalized citizen portal where users can manage their interactions with the state in one place. Officials said feedback from myHawaii users will be central to building that portal.
Future upgrades, the news release said, will include identity verification, which can enable higher levels of assurance for services requiring greater trust and data protection measures, reducing the risk of fraud and unauthorized access. Hawaii’s technology office said it also plans to add more services in the coming months.
“The state has many beneficial programs and applications available for our residents,” Hawaii Gov. Josh Green said in the news release. “Making it easier for people to login and use our services is a great way to increase accessibility and citizen participation.”
According to the release, the portal uses multifactor authentication, real-time fraud detection and industry-standard encryption.
